Ice dispenser door won't close

I have a GE Profile side by side with the ice & water dispenser on the freezer door. The ice dispenser works fine but the little round door covering the hole where the ice is dispensed won't close. This causes outside air to get in to the freezer comparment and frost builds up

5 Answers

satmastersatmaster19 Oct 2005
On the outside of the unit they have a spring that holds the door clsed. It may look like a small motor. You will know it because it will have a arm that is pushing against the door. Replace it. If you dont want to replace it you can jam something in front of the door to keep it shut.
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amitcramitcr28 Nov 2004
Never owned this kind of fridge so have no idea about it's working.
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OsbornapplianceOsbornappliance27 Nov 2004
The ice disensor door is held shut with a spring or piston assembly. When you dispence ice a cylenoid energizes and opens the door. It should then slowly close. 1. The hinge, spring, or piston and or related parts are broken. Replace as needed. 2. Some times the cylenoid burns out and melts the related parts. Again, replace all damaged parts as needed and check ice dispensor controls, switches and related parts. Provide me with a model number for more details www.mrappliance.com/everett
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authorjap3rd 27 Nov 2004
Thanks for your answer. The model # of my side by side is GSS25WCMC-CC. How do I get to the ice dispenser? I don't see any easy way of working on it. Can it be removed from the freezer door or can you work on it without doing that? Thanks again JAP
WillemsebelWillemsebel23 Nov 2004
I'm sorry I have to agree with Anned, you will have to ask the guys you have bought the machine from.
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annedanned23 Nov 2004
I'm sorry, I dont't have an answer, I dont't know fridge. I think the best thing you can do, is go to the shop where you bought it, and ask them.
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