Privacy Policy
Effective: 01/04/2012
Last update: 01/04/2018
Maxperience aims to respect and protect your privacy. The services of Maxperience and
any related domains (the “Site”) are owned and operated by Maxperience (hereafter
referred to as “Maxperience”, “we” or “us").
This policy (“Privacy Policy”) together with our Terms of Use and any other documents
referred to in either sets out the basis on which any personal data we collect from you, or
that you provide to us, will be processed by us. Please carefully read this Privacy Policy in
order to understand our views and practices regarding your personal data and how we will
treat your personal data.
1. Changes to the privacy policy
1.1 We may at our sole discretion, amend, modify or make changes to this Privacy Policy at
any time. If we do this we will post the amendments, modifications and changes on this
page and communicate on our blog. We may also, at our sole discretion, send an email to
registered users giving notification of any changes. We recommend that you regularly
check this page to take notice of any changes. This Privacy Policy should be read in
conjunction with the Terms of Use.
2. Information collection
We may collect and process the following information about you:
2.1 User Registration: Personal information that you provide when registering as a user on
Maxperience including but not limited to, for example, your name, location and email
address.
2.2 Usernames and/or Email Addresses: If we decide to offer users the opportunity or
ability to participate in online discussion forums then you may be required to provide us
with your username and/or email address so we are able to respond to any queries you or
other users may have. Maxperience recommends you take great care when choosing your
username as even if you do not provide any personal information to us, your username may
reveal personal information about yourself (e.g. age or name). This information may be
available to registered users, us, and the general public.
2.3 Site Visits: Details of any visits you make to the site which may include, but is not
limited to, traffic data, location data, weblogs, other communication data, and the
resources that you access or use.
2.4 IP Address and Browser Information: We may collect information about your computer,
laptop or mobile media device which may include, but is not limited to, your IP address
(made anonymise), operating system and browser type, for system administration, to
develop Maxperience and to report aggregate information to our advertisers. This is
statistical data about our users' browsing actions and patterns, and no individual is
identified.
2.5 Cookies: For the same reason, we may also obtain information about your general
internet usage and browsing habits. We may do this by using a cookie file which is stored
on the hard drive of your computer.
2.6 Competitions: We may request additional information when you enter a competition or
promotion. The information we may request you to provide may include, but shall not be
limited to, you name, age, gender and other demographic information.
2.7 Records: If you contact us to report any abuse or make a complaint in accordance with
our Terms of Use, report a problem with Maxperience or for any other reason, we may
keep a record of that correspondence.
2.8 Surveys: We may provide you with the opportunity to complete surveys that we may
use for research purposes. You may be offered some form of incentive to complete the
survey. These surveys are completely optional and you may decide not to respond to them.
2.9 Third Party Products and Services: We do not collect any personal information (e.g.
credit card numbers and addresses) related to any transaction where you choose to
purchase any products or services by clicking on a third party link on the Site. However we
may collect information relating to the number of generic users who click on such links,
the number of purchases and/or the value of the purchases made by these generic users.
3. Consent and storage
3.1 By providing any information to Maxperience and by using Maxperience as a registered
user, you are consenting to the collection, storage and use of your personal information
Maxperience as set out in this Privacy Policy and the Terms of Use. You understand and
grant consent to the collection, maintenance, processing and transfer of such information
outside the European Economic Area (“EEA”). If you do not consent to the collection,
maintenance, processing and transfer of such information to other countries and territories
outside the EEA, then you must not use the site as a registered user and you accept that
many features may therefore be unavailable to you.
3.2 When you provide Maxperience with personally identifiable information (information
from which you can be identified), it may be used by Maxperience and its direct and
indirect consolidated subsidiaries or parents for the purposes of, for example, providing
you with services and sending you correspondence, and additionally may be transferred to
entities other than Maxperience affiliates. These entities may be located in countries
outside the EEA. Each of these countries has different privacy laws that provide different
levels of protection for your personally identifiable information, and such laws may not be
as comprehensive as those that exist in the EEA. By registering with Maxperience, you
consent to Maxperience and their direct and indirect consolidated subsidiaries’ or parents’
transmission to, and processing of your information in any jurisdiction in accordance with
this Privacy Policy.
3.3 The data that we collect from you may be stored at a destination outside the EEA. It
may also be processed by staff operating outside the EEA who work for us or for one of our
suppliers. Such staff may be engaged in, among other things, the provision of support
services. By submitting your personal data, you consent to the transfer, storing or
processing of such data outside the EEA. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this Privacy Policy.
3.4 All information you provide to us may be stored on our servers or the servers of a third
party in which case you consent to the transfer, storing or processing of such data by third
parties which may be situated outside the EEA.
3.5 Where you have been required to choose a password which enables you to access
certain parts of the Site, you are responsible for keeping this password secure and
confidential at all time in accordance with the Privacy Policy and the Terms of Use.
3.6 The transmission of information via the internet is never completely secure. Although
at Maxperience, we will do our best to protect your personal data and use industry
standard procedures and security features to try to prevent any unauthorised access by a
third party, we cannot guarantee the security of your data transmitted to our Site. You
accept that transmission of your personal data is done at your own risk.
4. Using information
Non-personally identifiable information may be shared with third parties to help us to
introduce, develop and improve Maxperience, our service and the user experience or for
other purposes, such as providing more relevant services and advertisements to users.
We may use your email address to contact you and send you notifications or information
related to the Site. We may also use you email address for security reasons so that we can
verify your identity.
You may be able to set preferences and control the elements of your personal information
which are shared with other users of the Site. If you choose to display personal information
such as comments, photos, videos, or other information to other users of Maxperience, you
accept that you do so at your own risk. Maxperience recommends that you do not share
any personal contact information. You can review and change your privacy settings and
personal profile at any time.
Maxperience may at our sole discretion and without prior notice disclose users’ personally
identifiable information if we reasonably believe we are compelled to do so by any law,
regulation or other government authority, in order to protect our rights and/or property or
the rights and/or property of the general public. We may also co-operate with law
enforcement agencies and where required, may disclose users’ personally identifiable
information.
5. Acquisitions and disposals
We may disclose your personal information to third parties if we acquire or dispose of any
business or assets, in which case we may disclose your personal data to the prospective
seller or purchaser of such business or assets; or if our assets or a substantial part of our
assets are acquired by a third party, in which case personal data held by us about our
customers will be one of the transferred assets.
6. Links
The Site may contain links to and from third party websites or the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please
note that these websites have their own privacy policies. We do not accept any
responsibility or liability for such policies. Please check these policies before you submit
any personal data to these websites.
7. Children
You must be 16 (sixteen) or over to register for the site or, if you are under the age of 16,
you must ask your parent or guardian to register on your behalf especially as there may be
content that is inappropriate for children. We do not knowingly collect any personal
information from anyone who is under the age of 16 or allow them to register as a user of
the site without their parent or guardian’s express permission. If we become, or are made
aware that we have collected personal information from such a person then we will we
delete this information including their registered user account. If you have reason to
believe that this has occurred then please contact us at sayhello@maxperience.com and
we will delete all relevant personal information.
8. Cookies
Cookies are small files that contain information that is transferred to your computer,
laptop or mobile media device's hard drive. They are used by many sites to provide
features to their users. They help us to improve our Site and to deliver a better and more
personalized service. They enable us to log and quickly retrieve your login information and
provide data to enable us to develop and improve the Site. We do not link the information
we store in cookies to any personally identifiable information provided by users. We also
use persistent cookies which stay on your computer, laptop or mobile media device after
you have gone offline. Persistent cookies can be found in your browser’s cookies folder and
remain there after you have gone offline.
You may refuse to accept cookies by activating the settings on your browser which allows
you to refuse the setting of cookies. You can learn how to do this by accessing the ‘Help’
function on your browser. However, if you select this setting, you may be unable to access
certain parts of the Site or discover that you have a reduced functionality whilst using the
Site. Unless you have adjusted your browser setting so that it will refuse cookies, our
system will issue cookies when you log on to the Site.
9. Advertising
9.1 Maxperience may use third-party advertising companies to target and display
advertisements when you visit the Site. Maxperience and its advertisers may also use third
party advertising networks to help present and manage advertisements. These advertising
networks may use general demographic information (although generally not including your
name, address, email address or telephone number) about your visits to the Site to provide
advertisements about product, goods and/or services that may be of interest to you. They
may also use cookies to help present, target and measure the effectiveness of their
advertisements, using data gathered over time and across their networks of web pages to
determine or predict the characteristics and preferences of their audience.
9.2 Certain third-party advertisements on the Site may provide you with opportunity to
submit your username and/or other personal information within the advertisement in order
to receive information or services provided by third parties. Such advertisements are
provided by third parties and, the collection and use of the information submitted via such
third party advertisements is subject to their privacy policies which may differ from our
Privacy Policy. Maxperience recommends you read the advertisers privacy policy before
providing them with any personal information.
9.4 We may also transfer statistical or generic trend information about use of the Site,
such as information stored via cookies or statistical information, to advertisers. This
information will not identify any individuals.